Бабушка в шоке от счета.




«Бабушка в шоке от счета Tele2 за октябрь! 27евро приписано за пользование «interneti päevapilet». В настройках телефона отключен доступ в интернет через сим-карту. Обратилась за разьяснениями в Tele2. Обещали выяснить и перезвонить.Ждала ответа неделю, не дождалась.Позвонила сегодня вечером и меня , мягко говоря, » послали»! Работник инфолинии Михаил Иванов сказал, что могут компенсировать 7 евро, а остальное платите сами. Попросила прислать мне писменный отказ, на что опять получила ответ: » ждите, вам ответят»! Так стало интересно, когда же бабушка интернетом пользовалась? Посмотрела в самообслуживании Tele2 Оказывается, бабуля по ночам » сидела в интернете»: 1:20, 2:40, 4:15….и так 27 дней подряд. Вообще-то, в это время она спит.Телефоном пользуется только чтобы позвонить. Слышала не раз, что в этой фирме счета могут неприятно удивлять; вот и сами столкнулись! Буду добиваться правды и компенсации через медия!»

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